Last updated: July 19, 2026
By accessing or using the DESMAX website, support portal, warranty registration, gift registration, or related services (the "Services"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Services.
DESMAX provides product care, warranty support, customer service, and related promotional offers for eligible DESMAX products purchased through authorized channels, including Amazon.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. By submitting a registration, you confirm that the information you provide is accurate and that you are the original purchaser or an authorized recipient of the product.
Warranty coverage, replacements, refunds, accessories, and related benefits are subject to product eligibility, verification of purchase, and applicable brand policies. DESMAX may request order details, proof of purchase, product information, or additional documentation to process your request.
Coverage does not automatically apply to products purchased from unauthorized sellers, counterfeit goods, or items damaged due to misuse, unauthorized modification, or normal consumable wear outside stated coverage terms.
Free gifts, rewards, spin-wheel prizes, reward codes, and other promotional offers are limited-time benefits and may be modified, substituted, or discontinued at any time. Offers are typically limited to one registration per eligible order unless otherwise stated.
DESMAX reserves the right to deny or cancel registrations that appear fraudulent, duplicated, incomplete, or ineligible.
When using the Services, you agree not to:
By submitting your contact details, you consent to receive service-related communications about your registration, warranty status, shipping updates, and support requests. Marketing messages, if any, will follow applicable consent requirements.
All content on the Services, including text, logos, graphics, product materials, and design elements, is owned by or licensed to DESMAX and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or exploit any content without prior written permission.
The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, DESMAX disclaims all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, DESMAX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from your use of the Services. Our total liability for any claim related to the Services shall not exceed the amount you paid to DESMAX for the specific service giving rise to the claim, if any.
The Services may reference or interact with third-party platforms such as Amazon, payment processors, or shipping carriers. DESMAX is not responsible for the policies, availability, or actions of third-party services.
We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
For questions about these Terms of Service, please contact DESMAX Care through the support chat on this website or via the support email associated with your product registration.